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Indonesia

How does Indonesia’s Manpower Law define an employment relationship?

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Law No. 13 of 2003 concerning Manpower is Indonesia’s principal employment statute. Article 1(15) defines an employment relationship as a relationship between an employer and a worker based on an employment agreement that contains three elements: work; wages; and orders. These elements provide the legal starting point for distinguishing employees from independent contractors. A freelancer may face reclassification risk when the practical relationship contains all three elements, particularly where the client directs how the work must be performed and pays the freelancer for continuing labour. The Manpower Law has been amended by Indonesia’s Job Creation legislation. Those amendments are covered in a separate Knowledge Item.

1. What creates an employment relationship?

Article 1(15) identifies three elements of employment:

  • Work: the individual personally performs activities for the employer.

  • Wages: the individual receives remuneration in return for that work.

  • Orders: the employer has authority to direct or control the performance of the work.

Article 50 further provides that an employment relationship arises because an employment agreement exists between the employer and the worker.

Explanation

The most important distinction is control. A client may specify the required result of an Assignment, but employment risk increases when the client controls the freelancer’s daily working process.

2. What is an employment agreement?

Article 1(14) defines an employment agreement as an agreement between a worker and an employer containing the conditions of employment and the parties’ rights and obligations.

Under Article 51, an employment agreement may be written or oral, although specific types of employment agreement must comply with additional formal requirements.

Article 52 establishes basic validity requirements, including:

  • agreement between the parties;

  • legal capacity;

  • agreed work; and

  • a lawful purpose.

Explanation

The absence of a written employment contract does not necessarily mean that no employment relationship exists. Authorities or courts may examine how the parties actually organised the work.

3. How does the law affect freelancer classification?

The Manpower Law does not provide a separate comprehensive definition of “freelancer” or “independent contractor”.

Characteristics that may increase employment risk include:

  • continuing personal work;

  • regular wage-like remuneration;

  • mandatory working hours;

  • detailed operational instructions;

  • reporting to an internal manager;

  • integration into the client’s organisation; and

  • limited freedom to organise performance.

Characteristics supporting independent contracting include control over the method of performance, separate Assignments, payment for services or deliverables, commercial risk and freedom to work for other clients.

Explanation

A genuine freelancer performs an independent service. An employee performs work under the employer’s authority.

4. Why is the Manpower Law relevant to Zooly?

Zooly provides B2B SaaS technology through which business customers can establish and operate their own marketplaces and manage Client–Vendor relationships.

The Client and Vendor enter into the Direct Client–Vendor Service Agreement and the relevant Assignment. Zooly provides the software infrastructure used to document and administer that relationship. It does not receive the Vendor’s services or automatically become a party to the Assignment.

Zooly’s software should enable the Client and Vendor to record:

  • the defined service or deliverable;

  • the agreed commercial price;

  • the Assignment’s duration and completion criteria;

  • the Vendor’s responsibility for performance;

  • the acceptance and payment process; and

  • the parties’ respective contractual roles.

The software should avoid presenting Zooly as the party that assigns work, determines remuneration, controls working hours, supervises performance or exercises disciplinary authority over the Vendor.

Explanation

Using Zooly does not make Zooly the Vendor’s employer or client. Zooly supplies the B2B software through which the Client and Vendor organise and document their independent commercial relationship.

Sources

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Indonesia

How are employment-status disputes resolved under Indonesia’s Industrial Relations Dispute Settlement Law?

Law No. 2 of 2004 concerning Industrial Relations Dispute Settlement establishes the procedures for resolving disputes arising from an employment relationship. The Law recognises four categories of industrial relations dispute: disputes over rights; disputes over interests; employment-termination disputes; and disputes between trade unions within the same company. The parties must ordinarily attempt to resolve the dispute through bipartite negotiations before involving the competent manpower authority or bringing proceedings before the Industrial Relations Court. Where a freelancer claims that the practical relationship was actually employment, the existence of an employment relationship may become a preliminary issue. If employment is established, claims concerning statutory employment rights or termination may proceed through the dispute-settlement framework established by this Law.

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How does PMK No. 168 of 2023 regulate tax withholding for freelancers?

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Indonesia

How does Indonesia distinguish employees from independent contractors?

Indonesian law does not establish one exhaustive statutory checklist for distinguishing employees from independent contractors. The principal starting point is Article 1(15) of the Manpower Law, which identifies three elements of an employment relationship: work; wages; and orders. The decisive issue is whether the relationship, considered as a whole, contains these elements. The contractual label is relevant evidence, but calling someone a “freelancer”, “consultant”, “partner” or “Vendor” does not by itself determine their legal status. Indonesia does not expressly codify a general doctrine called the “substance-over-contract test” for worker classification. However, a substance-focused analysis follows from comparing the parties’ written agreement with how the work is actually organised.